Folks emailing for help

Hey all,

We've got people working on the emails coming in from people who need help. When emailing, trying to make sure you get your thoughts user name exactly has it appears on thoughts. Buy that, I mean same capital and little letters. Same punctuation.  In the database tribal_marcus is completely different from Tribal_Marcus. So, it's harder to find you if the name isn't exact. 


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Comments (1)

  1. thoughts_sharon

    Thanks tribal!

    July 13, 2012